LG TV Warranty Check: How to Check & Claim

Robert Turner By Robert Turner
11 Min Read
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Hey there! So, you know, every product made by LG Electronics, like your TV, comes with something called a warranty. A warranty is like a promise from the company that if something goes wrong with your TV, they will fix it for free! 📺✨

Warranty Period

For LG TVs, this warranty thing lasts for about 1 to 2 years. But, it might be a little different depending on which TV model you have. So, if your TV stops working or goes “non-functional,” that’s when the warranty kicks in! It means LG promises to repair your TV without any cost, as long as it’s still within the time of the warranty. Cool, right? 🛠️

Different Kinds of LG TV Warranties

Alright, before we jump into how to check the warranty on your LG TV, let’s chat about the different kinds of warranties that come with it when you buy one.

Standard Warranty

When you buy an LG Smart TV, LG Electronics gives you a Standard Warranty for a certain amount of time. This is like a promise from LG that if something goes wrong because of a fault in the TV, they’ll fix it without any cost to you, as long as it’s within the warranty period and meets the conditions listed in the agreement. 👍

Extended Warranty

But wait, there’s more! You can also choose to get an Extended Warranty for your LG TV. This one can last up to 5 years! But, this one isn’t free; you have to pay a little extra for it. It’s a good option if you want to make sure you don’t have to pay for repairs even after the Standard Warranty is over, in case your TV stops working properly. 📆💰

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Who Gets to Claim the Warranty?

So, who can claim these warranties, you ask? Basically, anyone can claim the Standard or Extended Warranty if the LG TV stops working properly or has defects, during the warranty period. 🙋

When You Can’t Claim the Warranty

But, remember, there are times when you can’t claim the warranty, like:

  • If the warranty time is over 🕒
  • If the TV is broken because it wasn’t used properly or carefully 🤦
  • If the TV stops working due to a natural disaster, like a flood or earthquake 🌊🌍
  • Or, if you ask LG to repair the TV when it’s actually working just fine! 🤷

Finding Your LG TV’s Serial Number

So, before you can check or claim your warranty, you need to know your LG TV’s model or serial number. Don’t worry; it’s super easy to find! 🕵️ It might be a little different depending on how new your TV is, but we’ve got all the steps you need right here!

For the Newest LG TVs

Step 1: First, switch on your LG TV. You can use a remote if you have one! Then, press the Home button to see the home screen.

Step 2: Now, head over to Settings and look for a menu icon with Three dots and click it.

Step 3: From there, you want to select the General option.

Step 4: Next, click on Devices, and then select TV. Voila! There’s your TV serial number.

For LG TVs from 2020 (webOS 5.0)

Step 1: From the home screen of your LG TV, go to the Settings icon and give it a click.

Step 2: Next, click the Three-dot icon and choose Support TV from the menu that pops up.

Step 3: Now, you want to select the Information option.

Step 4: And there you have it! Your TV serial number will be right there.

For LG TVs from Before 2020

Step 1: Start by opening the Settings app from the home screen of your LG TV.

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Step 2: In the settings menu, click General, and then click on the About option.

Step 3: Finally, click on TV Information and then hit Serial number. And, you’re done!

Why is the Serial Number Important?

Knowing the serial number is like having a special key. It’s unique to your TV, and it helps LG know exactly which TV is yours when you’re checking or claiming your warranty! 🗝️

It’s always a good idea to write down your serial number somewhere safe, just in case you need it. Now you are all set to check your warranty whenever you want! Keep enjoying your shows and be worry-free!

Checking Your LG TV Warranty: Step-by-Step Guide!

So, you’re not sure how long the warranty on your LG TV lasts, huh? No problem! There are a few different ways you can check it. 🧐 Let’s walk through them together!

1. Using the LG Website

Step 1: Open up your web browser and go to the Warranty Information web page. Step 2: Once you’re there, you’ll see a field where you can type in the model number or a keyword. Step 3: After typing, choose your TV model from the drop-down list that appears. Step 4: And, there you go! You’ll see all the info about your TV’s warranty and any extended coverage you might have!

2. Check with Your MyLG Account

If you’ve made a MyLG account and added your TV there when you bought it, you can log in to see all the details about your LG TV, including the warranty period! Just log in using your email address and password, and you’ll find all the info you need!

3. LG Warranty Lookup Page

The easiest way might be to go to the warranty lookup page (LG DFS Warranty Lookup) and type in your TV’s serial number. Then, hit the Find Registration button, and it’ll show you your warranty details!

4. Check Your TV’s Purchase Document

If you have the document or receipt you got when you bought your LG TV, you can check it for warranty details. You’ll usually find this info on the cover page or on the bill.

5. Visit an LG Service Center

You can also find out about your TV’s warranty by taking it to an LG service center. The helpful assistants there will check your LG TV’s warranty period and guide you on what to do next if you need to claim it!

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How to Claim Your LG TV Warranty: A Simple Guide!

So, you’ve checked your warranty and now you need to claim it? Gotcha! Let’s walk through the steps to get your LG TV sorted out! 🛠️

Step 1: Go to the LG Support Center

  • Open your web browser and head over to the LG Support Center.
  • Scroll down a little and look for the Start a Service Request button and give it a click!

Step 2: Sign In or Proceed as a Guest

  • Now, you’ll need to sign in to your LG account. If you don’t have one, no worries! You can create a new one, or just click the Process as a guest option.

Step 3: Enter Your TV Details

  • Next, you’ll choose your LG TV model number or select it by the product category.
  • Enter your serial number and the Purchase/Installation Date, then hit the Next button.

Step 4: Describe the Issue and Provide Contact Details

  • Here, you’ll write down what problem you’re having with the TV and give them your contact details.
  • After that, just sit tight! The LG Team will reach out to you soon!

Other Ways to Check Warranty or Get Help:

If you want to check the warranty or need help, you can also contact LG customer support directly:

  • Phone: Go to the Contact Us page on LG’s website, and you’ll find the customer care number (1800 315 9999) under the customer support section.
  • Email: Visit the Email Appointment page, fill out the form with the needed details, and hit submit! The LG Support team will get back to you.
  • Chatbot: On the LG Contact page, click on the Chat with us option to start a conversation with LG’s virtual assistant!

Wrapping Up: Claiming Your Warranty with Ease

Claiming the warranty on your LG TV is pretty straightforward! Whether you prefer going through the website, making a call, sending an email, or using the chat, LG has you covered! So, don’t worry and get back to enjoying your TV in no time! 📺💬

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Meet Robert, a seasoned tech blogger and copywriting maestro. With an innate passion for all things tech, Robert's expertise shines through his exceptional articles on Tech, Android, Windows, Internet, Social Media, Gadgets, and Reviews. His captivating writing style and deep knowledge make him a trusted source for the latest insights in the ever-evolving tech landscape.
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