Amazon Prime Video Keeps Buffering (Try These Tips First!)

Robert Turner By Robert Turner
19 Min Read
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Hey there! So, you’re trying to watch your favorite show or movie on Amazon Prime Video, and it keeps stopping to buffer?

Ugh, that’s so annoying, right? Well, don’t worry! I’ve got some good news for you. There are ways to fix it so you can get back to binge-watching without any hiccups. Let’s dive in!

What Makes Amazon Prime Video Stop and Go?

The first thing you might be wondering is, why does this even happen? Well, usually, Amazon Prime Video pauses or “buffers” because there’s something going on with your internet connection or your device’s settings.

You know how sometimes you have too many tabs open on your computer and it starts to get really slow? It’s kind of like that. Your Wi-Fi router—the thing that sends internet all over your house—can get overwhelmed. When that happens, it can’t send the video to your screen fast enough, so Amazon Prime Video has to stop and wait for more info to load. Annoying, I know.

Also, if your device or TV has old software running on it, it might not be good at handling video streams. So, your video could pause or even get stuck on the loading screen. Yikes!

How to stop Amazon Prime Video buffering

Method 1: Turn Off and On Your Device

Hey, guess what? Sometimes the simplest fixes work the best. Have you ever tried turning off your computer and then turning it back on when it’s acting up? Yeah, that same trick works for getting rid of those annoying stops and starts on Amazon Prime Video.

What Devices Do You Use to Watch Amazon Prime Video?

First off, let’s chat about the different gadgets you might be using to watch your shows and movies. People usually use:

  • Smart TVs
  • Streaming sticks like Amazon Fire Stick or Roku
  • Game consoles like PlayStation or Xbox
  • Computers or laptops like PCs or MacBooks

How to Power Cycle Your Device

Ready for some tech talk? Don’t worry, it’s easy stuff! What you’ll want to do first is something called a “power cycle.” Sounds fancy, but it’s really just turning your device off and then back on.

  1. Unplug It: Take the plug out of the wall and wait for about a minute (or 60 seconds if you want to count).
  2. Plug It Back In: After a minute, plug it back into the wall.
  3. Let It Do Its Thing: When you turn it back on, it’ll do some behind-the-scenes stuff like installing updates that it downloaded while you weren’t looking. It’ll also clear out old, useless data (that’s the “system cache”).

Why This Helps

So, why are we doing this? Well, when you restart, you’re basically giving your device a fresh start. Any updates that got downloaded will kick in, making sure your device runs smoother. And by clearing out all the extra data, you’re making room for Amazon Prime Video to stream without any problems.

Restarting also makes sure there are fewer things running at the same time on your device. Imagine it’s like clearing the stage for Amazon Prime Video to perform its best show without any interruptions.

Method 2: Give Your Router a Quick Break

Okay, so Method 1 didn’t work? No worries! Let’s try something else. Have you ever thought about restarting your router? Trust me, it sounds techy, but it’s super easy. And guess what? It really helps with making Amazon Prime Video run better!

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How Do You Restart Your Router?

So, here’s how to restart your router, step-by-step. All you have to do is:

  1. Unplug It: Just like with your TV or streaming device, pull the router’s plug out of the wall.
  2. Wait a Bit: Hang tight for about 30 seconds. You can count, or just chill—up to you!
  3. Plug It In Again: After your half-minute break, plug the router back into the wall.

Doing this is like giving your router a mini-vacation. When it comes back, it’s refreshed and ready to go, sending out faster internet to all your gadgets.

Why Does This Make Amazon Prime Video Better?

Great question! Let’s think about your router like it’s a mini-computer, okay? Imagine if you had a million tabs open on your computer; it would get pretty slow, right? Well, your router feels the same way when too many things are connected to it.

In most homes, there are a bunch of devices hooked up to the Wi-Fi. We’re talking phones, tablets, computers, smart home gadgets—sometimes even your fridge is online! Every device takes up a bit of your router’s attention, which means less attention for Amazon Prime Video.

So, by restarting your router, you’re kind of like giving it a clean slate. It can focus better and send stronger, faster internet to Amazon Prime Video. That means less time staring at that annoying spinning circle and more time enjoying your movie or show!

Method 3: Kick Some Devices Off the Wi-Fi

Alright, so we’ve tried restarting your streaming device and giving your router a fresh start. But what if your Amazon Prime Video is still acting up? Well, there’s another trick you can try: kick some other gadgets off the Wi-Fi for a bit. It’s like giving Amazon Prime Video VIP access to your internet!

How Do You Unplug Devices?

Now, you might be thinking, “How do I do that?” It’s really simple! Just go to all the other devices that are using the internet in your house, like:

  • Other people’s phones
  • iPads or tablets
  • Extra laptops
  • Gaming consoles

And disconnect them from the Wi-Fi. You can usually do this right from the settings on each device.

Why Less Is More

So why are we doing this? Think about it like this: Your Wi-Fi is like a pizza, okay? The more people you have to share it with, the smaller your slice. But if you’re the only one eating, you get the whole pizza to yourself! 🍕

In the same way, if fewer gadgets are using your internet, that leaves more for Amazon Prime Video. The video can load faster, which means you can finally watch without all those annoying pauses.

Method 4: Shut Down Those Extra Apps

Still having trouble? No sweat! We’ve got another trick up our sleeve. If you’ve got a bunch of apps running on your device, it’s like having a party where everyone’s talking at the same time. Too noisy, right? Amazon Prime Video can’t hear itself think! So, let’s close those extra apps to give your movie or show the spotlight.

How to Close Apps You’re Not Using

If you did Method 1 and restarted your device, you’ve already done this. If not, no worries! You can usually close apps by:

  1. Going to your device’s home screen
  2. Finding the app you want to close
  3. Using the close or exit option (this varies depending on your device)

Why Your Video Looks Blurry and Buffers

Ever notice how sometimes the video quality drops and gets all blurry right when it starts buffering? Yeah, that’s because those other apps you have running are hogging your device’s attention and internet juice. Closing them frees up more resources for Amazon Prime Video to use.

What Happens When You Close Apps

So why exactly does closing apps make things better? Basically, every app that’s open is like someone doing a little dance in the background. The more dances going on, the harder it is for Amazon Prime Video to put on its own show.

People who have LG TVs have even said that closing other apps made Amazon Prime Video run much smoother. So, it’s definitely worth a try!

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Method 5: Turn Down the Video Quality a Notch

Hey, sometimes less is more! If you’ve tried everything and Amazon Prime Video is still buffering like crazy, let’s try turning down the video quality. Don’t worry, your shows and movies will still look good, and the best part? No more annoying buffering!

How to Tweak Video Quality Settings

Okay, so how do you actually lower the video quality? First, you’ll need to be on a web browser, because that’s the only place you can change this setting. Here’s how:

  1. Go to Prime Video: Open up your web browser and head to the Prime Video website.
  2. Start Your Show: Click on the show or movie you want to watch.
  3. Find the Gear Icon: You’ll see a little gear symbol somewhere on the screen. That’s your “Options” button. Click on it!
  4. Pick Your Quality: A list of different video quality options will pop up. Choose the one that works best for you. Remember, lower quality needs less internet speed.

What’s the Deal with “AUTO” and Why Change It?

By default, Amazon Prime Video is set to “AUTO,” which means it tries to guess the best video quality for your internet speed. But sometimes it guesses wrong, especially if your Wi-Fi is acting up. If you’re watching something super high-quality like a 4K movie but your internet isn’t up to speed, you’ll run into buffering.

Lower quality videos like 1080p need less internet speed, so if you pick that, you’re more likely to get smooth streaming. It’s like choosing to walk instead of run when you’re tired—sometimes it’s the better option!

Method 6: Make Sure Your Device Is Up-to-Date

Hey, you wouldn’t drive a car that’s falling apart, right? Same goes for your streaming device. Whether you’re using a Smart TV, a streaming stick like a Roku or Fire Stick, or even a game console like a PlayStation or Xbox, it’s super important to keep it updated. Here’s why:

Why Update Your Device?

First off, updates usually fix bugs and glitches. Sometimes those bugs are what’s making Amazon Prime Video buffer. Plus, updates can add cool new features or apps that make your device even better.

How to Update:

  1. Go to Settings: Every device has a settings menu where you can find the option to update.
  2. Check for Updates: There’s usually a button that says something like “Check for Updates” or “Software Update.” Click on it!
  3. Update If Needed: If there’s an update available, go ahead and update it. Your device will probably need to restart, so maybe grab a snack while you wait.

Trust me, keeping your device updated can save you a lot of headaches later on!

Method 7: Use a Wired Connection for Speedy Streaming

You know what’s almost always faster than Wi-Fi? A good old-fashioned cable. We’re talking about an Ethernet cable here, folks. Using one can really speed up your internet connection.

Why Ethernet Is Better

Think about it: Wi-Fi has to travel through the air and go around all the stuff in your house like walls and furniture. Ethernet, though? It’s a direct line from your router to your device. Less stuff to go around means a faster and more reliable connection.

How to Use Ethernet:

  1. Find an Ethernet Cable: You probably got one when you first got your Wi-Fi router, but they’re also pretty cheap to buy.
  2. Plug It In: One end goes into your router, and the other goes into your streaming device. Easy-peasy!

I always go for a wired connection when I can, and you might wanna try it too. Especially if you’re sick of that buffering circle.

Method 8: Get Faster Internet

Okay, so you’ve tried all these tips, and Amazon Prime Video is still buffering? It might be time to think about getting faster internet. Yeah, it might cost a bit more, but if you love streaming (or have a lot of people in your house using the internet), it could be totally worth it.

Why Faster is Better

Here’s the thing: the faster your internet, the quicker everything loads. Think of it like upgrading from a bike to a sports car. A 100mbps speed is okay, but if you can go up to 1gbps? Wow, that’s like streaming in the fast lane!

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Method 9: Turn Off Ad Blockers and VPNs

Ad blockers and VPNs (Virtual Private Networks) are cool for lots of things, but they can also slow down your streaming. Here’s why:

Why These Tools Slow You Down

Using a VPN is like taking a longer, winding road instead of a straight highway—it takes more time to get where you’re going. And ad blockers? They work hard to stop ads, but sometimes they get in the way of your video too.

How to Turn Them Off

Just go into the settings on your device or browser and look for your VPN or ad blocker. There should be an option to turn it off or pause it while you’re watching.

Method 10: Time for a New Router?

If you’ve upgraded your internet but your router is old, you’ve got a problem. It’s like putting a racecar engine in a tricycle. You’re not going to get the speed you’re paying for!

Check Your Router’s Speed

So take a look at your router. It should say what its top speed is. If that speed is a lot less than what your internet plan offers, then it’s definitely time for a new router.

Method 11: Make Sure Amazon Prime Video Itself is Okay

You’ve tried everything, huh? Well, sometimes the problem isn’t on your end. Maybe Amazon Prime Video’s servers are having a bad day. Servers are like the helpers that deliver your videos to you, and if they’re down, no one’s getting any videos.

How to Check Server Status

So, how do you find out if the servers are okay? There are websites where you can check if other people are having the same problem. Just search “Amazon Prime Video server status” in your web browser, and you should find some info.

Method 12: Time to Call the Pros

If you’ve tried everything we’ve talked about and you’re still having issues, it might be time to get some expert help. Amazon Prime Video has a support team who are like the superheroes of streaming—they can help solve even the toughest problems.

How to Reach Amazon Prime Support

Just go to the Amazon Prime Video website, scroll down, and you should see a “Contact Us” or “Support” button. Click it, and they’ll help you out.

In Conclusion: Happy Streaming!

Phew, that was a lot, wasn’t it? But guess what? If you’ve been following along, your Amazon Prime Video should be running way smoother now. And that means you can get back to the really important stuff—like finding out what happens next in your favorite show!

Thanks for sticking with me through this journey to buffer-free streaming. Now, go get some popcorn and enjoy your movie or show! 🍿🎬

Frequently Asked Questions

Why does Amazon Prime Video keep buffering?

There can be many factors that contribute to buffering, including slow internet speeds, a weak Wi-Fi signal, or a large number of devices connected to your network.

Can I fix the buffering issue myself?

Yes, there are several troubleshooting steps you can take to address buffering, including resetting your device, clearing cache and data, and ensuring a strong Wi-Fi signal.

What do I do if buffering persists after trying the suggested fixes?

If the issue persists, you may need to contact your internet service provider (ISP) to troubleshoot internet connectivity issues or get a stronger router.

Does Amazon Prime Video offer any guidance on how to fix buffering issues?

Yes, Amazon Prime Video offers a helpful support page with tips on how to resolve buffering issues, including specific troubleshooting steps for various devices.

Can I get a refund if I experience consistent buffering issues with Amazon Prime Video?

It depends on the circumstances and Amazon's refund policy, but in most cases, experiencing buffering issues would not warrant a refund.

Is it worth paying for Amazon Prime Video if I am consistently experiencing buffering issues?

This is a personal decision, but it may be worth exploring alternative streaming services or upgrading your internet speeds before canceling your Amazon Prime Video subscription.
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Meet Robert, a seasoned tech blogger and copywriting maestro. With an innate passion for all things tech, Robert's expertise shines through his exceptional articles on Tech, Android, Windows, Internet, Social Media, Gadgets, and Reviews. His captivating writing style and deep knowledge make him a trusted source for the latest insights in the ever-evolving tech landscape.
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